Privacy Policy
We are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website, Facebook ads, or contact us for our services.
1. Information We Collect
When you reach out to us — via our website, contact form, Facebook lead ads, or WhatsApp — we may collect the following information:
- Your full name
- Mobile phone number
- Email address
- Child's age and grade
- Service you are interested in
- City or location (if provided)
2. How We Use Your Information
Your information is used exclusively for the purpose of providing our coaching and educational services:
- To contact you regarding your inquiry or consultation booking
- To share relevant program details, schedules, and workshop information
- To send service updates, reminders, and helpful parenting resources
- To respond to your questions and provide support
3. Facebook Lead Ads
When you submit your information through our Facebook or Instagram lead advertisements, the data is collected directly by Smita Dubal Coaching and is handled in full accordance with Meta's (Facebook's) data policies. We use this information solely to follow up on your interest in our programs. We do not use this data for any advertising retargeting purposes beyond our own services.
4. Data Security
Your personal information is stored securely and is accessible only to Smita Dubal and her direct team. We implement appropriate technical and administrative safeguards to protect your data from unauthorised access, disclosure, or loss.
5. We Do Not Sell Your Data
We will never sell, rent, trade, or share your personal information with any third party for commercial purposes. Your trust is our highest priority.
6. Data Retention
We retain your information for as long as you are a client or have an active inquiry with us. If you wish to have your data removed from our records, you may request deletion by contacting us directly and we will action it promptly.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data
- Opt out of receiving communications from us at any time
8. Cookies
Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information and you may disable them in your browser settings.
9. Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be communicated to clients and reflected on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us directly via WhatsApp or through our website contact form. We are happy to address any concerns.